Privacy Policy
Last updated: August 3, 2026
AskYourPC respects your privacy. This policy explains what information may be collected when you visit askyourpc.com, why it is used, when it may be shared, and the choices available to you.
Who operates AskYourPC
AskYourPC is operated by James Jenkins. The site publishes practical computer and device troubleshooting information. You can reach the publisher through the Contact page or review the author page.
Information collected automatically
When you visit the site, the web host, WordPress, security services, and related infrastructure may process technical information such as your IP address, browser and device type, operating system, requested page, referring page, and the date and time of the request. This information is used to deliver the site, diagnose errors, prevent abuse, and protect the site and its visitors.
Analytics
AskYourPC uses Google Analytics through Google Site Kit to understand how visitors use the site. Google Analytics may process information such as pages viewed, approximate location, device and browser information, referral information, and interactions with the site. It may use cookies or similar technologies. AskYourPC uses aggregate reporting to improve navigation, content, and site performance.
Google explains how it processes information from sites that use its services on How Google uses information from sites or apps that use our services. You can learn about Google Analytics privacy controls and the Google Analytics opt-out browser add-on.
Comments
If you leave a comment, AskYourPC may collect the information entered in the comment form, together with your IP address and browser user-agent string, to display and moderate the comment and help detect spam. If you use Gravatar, an anonymized value derived from your email address may be sent to that service to determine whether you have a profile image. Approved comments and the name you provide may be publicly visible.
Do not include passwords, product keys, account numbers, private logs, or other sensitive information in a comment.
Contact and external platforms
The Contact page currently directs visitors to James Jenkins’s LinkedIn profile. Information you send through LinkedIn is processed under LinkedIn’s own terms and privacy policy. AskYourPC may retain correspondence for as long as reasonably needed to answer the request, document a correction, address abuse, or meet legal obligations.
Advertising and Google AdSense
AskYourPC may display advertising, including advertising provided by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on a visitor’s prior visits to this website or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on visits to AskYourPC and other sites on the Internet.
You can manage personalized Google advertising through My Ad Center or Google’s partner-ad settings. You can also review industry opt-out choices at AboutAds. Opting out of personalized advertising does not necessarily stop all advertising.
If other advertising vendors or networks are added, this policy will be updated or the applicable providers will be identified through the site’s consent interface.
Cookies and similar technologies
AskYourPC and its service providers may use cookies, local storage, tags, or similar technologies for essential site operation, preferences, security, analytics, and advertising. Details and available controls are described in the Cookie Policy.
Where required, AskYourPC will request consent before using non-essential cookies or processing personal information for personalized advertising. A consent or privacy-choice interface may be provided based on your location.
Embedded content and external links
Pages may link to or embed material from manufacturers, documentation providers, video platforms, social networks, or other websites. Embedded material can behave as though you visited the external provider directly. Those providers may collect data, set cookies, or monitor interactions under their own privacy policies. AskYourPC does not control external websites.
How information may be shared
Information may be processed by service providers that support hosting, security, spam prevention, analytics, advertising, and site operation. Information may also be disclosed when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or respond to a valid legal request.
AskYourPC does not exchange personal information for money. Some analytics or advertising activities may be classified as a “sale,” “sharing,” or targeted advertising under certain privacy laws even when no money changes hands. Where applicable, use the available privacy controls or contact AskYourPC to make a request.
Retention
Technical and security records are retained only as long as reasonably necessary for operations, troubleshooting, security, or legal obligations. Comments and their metadata may remain until the comment is deleted or no longer needed. Analytics retention is controlled through the applicable Google Analytics settings. Correspondence is retained as reasonably needed to address the matter.
Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection concerning personal information, or to withdraw consent. These rights can be subject to verification and legal exceptions. Submit a request through the Contact page and describe the request without sending passwords or other secrets.
You can also control cookies through your browser, use the site’s consent interface where available, manage Google advertising choices, or use the Google Analytics opt-out tool. Blocking some technologies may affect site features.
Children’s privacy
AskYourPC is a general-audience technology site and is not directed to children under 13. The site does not knowingly request personal information from children under 13. If you believe a child has provided personal information, contact AskYourPC so the situation can be reviewed.
Security
Reasonable administrative and technical measures are used to protect the site, but no website or transmission method can be guaranteed completely secure. Do not send passwords, recovery codes, product keys, payment information, or sensitive diagnostic data through comments or public messages.
Changes to this policy
This policy may be updated when site features, service providers, advertising practices, or legal requirements change. The date at the top shows the latest revision.